West Bend Mutual Insurance selects Next Level Solutions as a partner of choice to deliver complex solutions within the Duck Creek Platform

May 1, 2019

West Bend Mutual Insurance selects Next Level Solutions as a partner of choice to deliver complex solutions within the Duck Creek Platform

(Portland, ME) – Next Level Solutions (NLS) is the premiere US-based Duck Creek Partner, with a 100% focus on the Duck Creek Product Stack.  We leverage a solid mix of the most experienced on-shore and near-shore talent in the market, working at margins comparable to off-shore providers. With a focus spanning the entire Duck Creek Suite, we offer high quality solutions spanning from support & maintenance to new implementations, business process to architectural design and complex integrations to system conversions. NLS was recently selected by West Bend Mutual Insurance (WBMI) to deliver complex solutions within its Duck Creek platform.

Chris Sawyer, President and CEO of Next Level Solutions, stated, “We are pleased to partner with West Bend Mutual Insurance to deliver solutions that will allow it to continue to meet its growing and complex business needs.  NLS is well positioned with an experienced staff who are uniquely qualified to best implement the breadth of offerings that the Duck Creek platform provides. NLS was originally selected in October of 2018, for architectural design work.  Since that time, NLS and WBMI have partnered together delivering enhancements that including development, business analysis, quality assurance and architectural oversight across policy and billing.

Murali Natarajan, CIO of West Bend Mutual Insurance, explained several reasons behind the company selecting NLS as its partner.  “NLS brought a different delivery approach we typically don’t see in the market, relying solely on an on-shore delivery model, using resources with unparalleled experience on the Duck Creek platform.   The combination of those two things, coupled with a transparent delivery approach was appealing to us.

About West Bend Mutual Insurance

Based in West Bend, Wisconsin, WBMI specializes in providing insurance to trusted agent partners and valued policyholders. Ranked in the top 75 property/casualty insurance companies in the country, WBMI has been insuring homes, autos, and businesses in the Midewest for 125 years. The company offers a broad personal lines coverage package, a full range of commercial products and services, insurance for specialty lines, and bonds. West Bend employs more than 1,200 associates and is represented by approximately 2,300 independent insurance agencies throughout Wisconsin, Illinois, Iowa, Minnesota, Indiana, Ohio, Michigan, Missouri, Kansas, Kentucky, Nebraska, and Tennessee. The company has been rated A (Excellent) or better by A.M. Best since 1971. West Bend also consistently ranks higher than its competitors in an agency loyalty survey. Their longevity and reputation is something that they take great pride in, as NLS strives to add to their continued growth. Learn more at www.thesilverlining.com.

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“NLS is surrounded by the most driven, hard-working individuals. I come in everyday and want to be not only the best I can be at my job, but also be the best person I can be. The open, relaxed, laid-back culture provides a work hard/play hard mentality that cannot be matched. The flexibility the job provides allows us to have a personal life outside of work. Keep it up!”