Case Studies
Learn how our expertise is used to deliver real, impactful results to our clients.
CASE STUDY
Scaling Fast Without Sacrificing Stability
A national carrier specializing in commercial auto insurance partnered with NLS to accelerate the rollout of their long-haul trucking product across the U.S. With foundational products already launched, the focus shifted to scaling fast while maintaining compliance, clarity, and quality.
CASE STUDY
Modernization Roadmap for Duck Creek Consolidation and Migration
When a specialty insurer found itself managing multiple on-premises Duck Creek Policy environments, it knew a change was needed—not just to reduce complexity, but to unlock future agility. The path forward? A carefully structured modernization roadmap built around consolidation, strategic alignment, and a phased migration to Duck Creek OnDemand (DCOD).
CASE STUDY
Proving Platform, Partnership, and Self-Sufficiency
A regional P&C carrier partnered with NLS for a 26-week Duck Creek Policy Discovery and Pilot. Following a one-week Boot Camp and six-week Discovery, the four-month Pilot is nearing completion—and the results have sparked consideration of a multi-year extension.
CASE STUDY
Application Support Services Boost Efficiency and Cut Costs for a Growing Insurer
Explore how our team helped streamline ticket resolution, improve first contact rates, and reduce operational costs—all while supporting the insurer’s rapid growth and platform evolution.
CASE STUDY
Revolutionizing Small Business Insurance
Learn how a startup company partnered with NLS to realize their goals for tailored policies that would streamline insurance processes for small businesses.
CASE STUDY
Advancing Insurance through QaaS
Learn how technology interventions led to operational efficiencies and enhanced service quality for a specialty carrier.
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