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Now - What's Next

Stay tuned as our story is just getting started.

2021 - A Foundation of Success

Over the next two years, NLS would experience significant success with our newly founded business model. Next Level Solutions started making waves in the industry and quickly became known as the premier choice for quality Duck Creek work. Along the way, two additional offices were added in Columbia, South Carolina, and the first international office in Tegucigalpa, Honduras, which was added as part of NLS’ acquisition of The America’s Group Technologies.

Feb 2019 - Building a Solid Foundation

Our Springfield, Missouri, office was established along with a nearshore presence in San Juan, Puerto Rico, and a satellite location in Portland, Maine.

April 2018 - Taking That Idea to the Next Level

Chris was working with a client who was looking for a change from working with offshore companies. Michael, who worked for Duck Creek SI, was one of the integrators bidding on that work. Through this interaction, Chris saw that Michael was an industry leader in Duck Creek experience and his expertise was exactly what he was looking for and needed to take the idea to the next level. After several conversations between Michael and Chris, it was clear they both recognized what the industry was missing. There was a void in the market that needed to be filled with an onshore owned and operated Duck Creek implementation partner.

July 2018

On July 16th, 2018 with an enthusiastic customer in hand Next Level Solutions was formed.

It Began With An Idea

As industry veterans, founders Chris Sawyer and Michael Smith had experienced the constraints of working with an offshore-centric business model. Though from different vantage points, both understood the challenges that such a model presented and saw a need for a different approach and the benefits it would provide to property and casualty businesses. Although they shared similar ideas, neither Chris or Michael had ever met and it would be nearly another year before their paths would cross at a chance business engagement.